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This link will take you to Installed Updates, search for KB3020369 to check if it is installed. If the update is not already installed, you can download it from this link KB3020369 for your system type.This will take you to Programs and Features where you should click View installed updates on the left-hand side. To check if it is already installed, click Start, search Uninstall a program and press the link of the same name that appears in the results. Your next step is to see if the KB3020369 update is installed, and if it is not, you must manually install it.In Services, locate Windows Update in the list that appears right click on it and choose Stop. Then double click on it and change the startup type to Manual. Click Apply/OK.Do this by Holding Windows Key and Press R. Once your machine has restarted, you need to ensure that your Windows updates are not set to manual.Click Start -> type Windows Update -> Click Windows Update -> Click “ Change Settings” and choose Never Check for Updates. Windows will remind you that this is not recommended, as it disabled the automatic update system – but this is a necessary step to resolve your problem. After clicking OK, it’s time to restart your computer.Change Update Settings and Install Manually